Frequently asked questions
Everything you need to know before running EvalItUp on your prop firm accounts — signals, dispatching, platforms, security, and billing.
General
What is EvalItUp?
EvalItUp is a native Windows execution and dispatching app for prop firm traders. It receives signals from multiple sources (master account, TradingView webhooks, HTTP API) and executes them on selected Rithmic accounts based on your pool, ratios, guards, and dispatching mode. It's a standalone app that works with any trading platform.
Which prop firms are supported?
Any prop firm using Rithmic: Apex Trader Funding, TopStep, MyFundedFutures, Bulenox, Earn2Trade, Leeloo, and many others.
Do I need NinjaTrader?
No! EvalItUp is completely standalone. It connects directly to Rithmic. Trade on Sierra Chart, Quantower, Bookmap, or any platform you prefer — or no platform at all.
Technical
How does the TradingView webhook work?
Create an alert in TradingView, configure the webhook URL (provided by EvalItUp), and paste your alert message in JSON format. When the alert fires, it triggers trades on selected accounts based on your pool and dispatching mode. Full documentation with examples is provided.
What's the HTTP API latency?
The HTTP API runs on localhost (127.0.0.1:8080). Since there's no network hop, execution is instant. Send a POST request from your Python script and the order is placed immediately.
What is dispatching mode?
Instead of copying to ALL accounts, dispatching selects which accounts receive each trade based on algorithms (Random, Priority, Round Robin, etc.). This distributes risk — a bad trade only affects selected accounts, not all of them.
What operating systems are supported?
Windows 10/11 (64-bit). The app is built with C++/Qt for maximum performance. macOS and Linux are not currently supported.
Do I need to keep it running 24/7?
Yes, for trades to be copied. We recommend using a VPS if you trade during all market hours. The app has auto-reconnect to handle connection drops.
Account & Billing
How does the free trial work?
7 days, full access to all features of your chosen plan. No credit card required to start. You can upgrade, downgrade, or cancel anytime during the trial.
What payment methods do you accept?
All major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Payments are securely processed and PCI compliant.
Can I change plans?
Yes, upgrade or downgrade anytime from your dashboard. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle.
What's your refund policy?
The 7-day free trial lets you test every feature before paying — no credit card required to start. For any billing question, email support@evalitup.com.
Security
Are my Rithmic credentials secure?
Yes. Credentials are protected by Windows Credential Manager and never leave your computer. EvalItUp never has access to your trading passwords.
Can EvalItUp withdraw money from my accounts?
No. EvalItUp can only place and manage trades. It cannot withdraw funds, change account settings, or access banking information. All financial control remains with you.
Support
How can I get help?
Email support@evalitup.com or join our Discord community, where the team and other traders respond quickly.
Is there documentation for the HTTP API?
Yes, complete API documentation with code examples in Python, JavaScript, and curl. Available in your dashboard after signup.
Do you have a Discord community?
Yes! Join to connect with other traders, share setups, and get help from the community. Link available in your dashboard.